Civic AI Navigator is built to WCAG 2.1 Level AA — the standard the ADA Title II rule requires — for residents and for the staff who configure it. Because government accessibility is a two-sided manda...

Civic Voice brings Civic AI Navigator to the phone — answering resident calls in 80+ languages, 24/7, with no phone tree and no hold time. Built for voice from the ground up.

TCPA-compliant text messaging, multilingual government chatbot, civic engagement SMS, AI text assistant for local government Introducing Civic SMS: A Government AI Assistant Your Residents Can Text...

Civic Navigator AI was born from a simple but powerful idea: help overburdened government staff breathe again. It started in Martin County, where staff were swamped with repetitive questions and no ti...

Explore the shift from paperwork to people work in government. This article details how AI is changing public services by automating mundane tasks, enabling staff to focus on high-value projects, and ...

Artificial Intelligence (AI) is no longer a futuristic concept; it’s here, and it’s transforming the way we live, work, and even interact with our government. For public sector organizations, the inte...